ba991 Terms and Conditions

1 General Terms and Definitions

These terms and conditions ("Terms") form a legal agreement between ba991 ("Platform", "we", "us") and the user ("you", "member"). By using the ba991.lat website and any services connected to it, you agree to these Terms.

The key terms used in these Terms are defined as follows:

• Platform: The ba991.lat website and all its sub-pages and services.
• Member: Any person registered on the Platform.
• Account: A member's personal user profile.
• Funds: Money deposited into a member's account.
• Bonus: Any incentive reward granted by the Platform.
• Bet: Money spent to participate in a game or event.

These Terms will be interpreted in accordance with applicable laws in Bangladesh. If any term seems unclear, please contact the ba991 support team.

2 Eligibility and Age Requirements

To open an account and use the services on ba991, a member must meet the following eligibility requirements:

• Must be at least 21 years of age.
• The member is creating an account voluntarily and independently.
• All personal information provided is true, accurate, and complete.
• The member is not located in any jurisdiction where such online betting activity is legally prohibited.
• The member's account has not previously been suspended or cancelled by ba991.

ba991 reserves the right to verify a member's age at any time. Withdrawals or bonus payments may be held until the verification process is complete.

3 Account Registration and Security

The following rules apply to ensure safe and responsible account management on ba991:

• Each person may create only one account. Creating multiple accounts is strictly prohibited and may result in all associated accounts being closed.
• The name, phone number, and payment details provided at registration must be accurate.
• Keep your login details (username and password) private. They should not be shared with anyone.
• If you suspect any unauthorized access to your account, notify the ba991 support team immediately.
• You are personally responsible for the security of your account. You are accountable for any activity that occurs through your account.

ba991 uses SSL encryption technology to keep members' information secure. Ensuring fair play on our platform is our priority.

4 Deposits and Withdrawals

The following terms apply to managing transactions on ba991:

• Accepted Payment Methods: Transactions can be made through three mobile financial services — bKash, Nagad, and Rocket. Rocket is Dutch-Bangla Bank's mobile wallet.
• Minimum Deposit: The minimum deposit amount for each method is ৳200.
• Minimum Withdrawal: The minimum withdrawal amount is ৳1,000.
• Withdrawal Time: After a successful request, the withdrawal is generally processed within 5 to 30 minutes.
• Same Method Rule: Withdrawals are generally made through the same payment method used for the deposit.
• Verification Requirement: Additional identity verification may be required for large withdrawal amounts.

ba991 is committed to preventing fraudulent transactions and money laundering. ba991 reserves the right to verify suspicious transactions and may notify relevant authorities if necessary.

5 Bonus and Promotion Terms

Bonuses and promotions offered on ba991 are governed by the following terms:

Welcome Bonus: New members will receive a 100% bonus on their first deposit, up to ৳8,000. For example, depositing ৳1,000 gives a ৳1,000 bonus, bringing the total balance to ৳2,000.

Wagering Requirement:

• A 25x wagering requirement applies to the welcome bonus.
• Wagering is calculated based on the bonus amount only — not on the combined total of the deposit and bonus.
• Example: ৳1,000 bonus × 25 = ৳25,000 in bets completed, after which winnings from the bonus become withdrawable.
• The bonus amount cannot be withdrawn directly before the wagering requirement is met.

Other Bonus Terms:

• The welcome bonus can only be received once per account.
• ba991 reserves the right to change, suspend, or withdraw any bonus offer at any time.
• Bonus funds are non-transferable and cannot be converted to cash.
• If a member attempts to earn bonuses through dishonest means, the account may be suspended and the bonus forfeited.
• Each promotion may have separate terms, which will be stated on the promotion page.

6 Betting and Gaming Rules

The following rules apply to betting and gaming activity on ba991:

• Valid Bet: A bet will only be considered valid once it has been successfully registered in the system and a confirmation number has been issued.
• Cancelled Bet: ba991 reserves the right to cancel any bet due to technical issues or unforeseen circumstances.
• Result Settlement: Game results and betting market settlements are handled in accordance with applicable rules.
• Erroneous Odds: ba991 reserves the right to cancel bets placed on odds that are clearly incorrect.
• Responsible Gaming: Members are responsible for managing the amount and time they spend betting.

Under the VIP program, weekly cashback benefits are available across four tiers — Bronze, Silver, Gold, and Platinum. The benefit amount increases as the tier level rises.

7 Prohibited Activities

The following activities are strictly prohibited on ba991 and may result in immediate account closure and forfeiture of funds:

• Operating multiple accounts by the same person.
• Placing bets on behalf of someone else or using another person's money.
• Using automated software or bots to manage bets.
• Creating artificial transactions for the purpose of earning bonuses.
• Attempting to interfere with or hack the platform's security systems.
• Using ba991 for money laundering or transactions involving illegal funds.
• Attempting to mislead, deceive, or harm other members.
• Participating in organized fraud against the platform.

ba991 remains vigilant in detecting such activities and reserves the right to take legal action where applicable.

8 Privacy and Data Protection

ba991 places the highest importance on the privacy of members' personal information. Our detailed policy on data collection, storage, and use can be found on our Privacy Policy page.

In brief, here is how we handle information:

• Members' information is used only for providing services, verifying identity, and meeting legal obligations.
• Members' information is not sold or shared with third parties, though it may be provided to authorities when legally required.
• All transactions are secured using SSL encryption technology.
• Members may request to view or correct their information.

9 Limitation of Liability

ba991 is not liable for the following:

• Technical Disruptions: Games or bets interrupted due to internet connection issues, server downtime, or other technical reasons.
• Third-Party Failures: Issues caused by the failure of payment gateways or other third-party services.
• Member's Own Losses: Financial losses incurred by a member as a result of gaming or betting activity.
• Indirect Losses: Loss of income, business losses, or other indirect damages under any circumstances.

ba991 always strives to provide a safe and reliable environment. However, service disruptions may occur in unforeseen circumstances that are beyond our control.

10 Changes to Terms and Account Termination

Changes to Terms: ba991 reserves the right to change these terms at any time. Members will be notified of significant changes where possible. Continued use of the platform after any changes will be considered acceptance of the new terms.

Right to Close Accounts: ba991 may suspend or permanently close an account for the following reasons:

• Violation of any of these terms.
• Evidence of fraudulent activity.
• Providing false information.
• Extended period of inactivity.
• At the member's own request.

Voluntary Account Closure: Any member who wishes to close their account may contact the ba991 support team. Any remaining balance must be withdrawn before the account is closed.

11 Contact and Dispute Resolution

For any questions or complaints regarding these terms or ba991's services, please contact our support team:

• Live Chat: 24/7 support in Bengali and English.
• Email: [email protected]

Dispute Resolution Process: If a dispute arises, an initial attempt will be made to resolve it through the ba991 support team. If you are not satisfied with the support team's decision, you may appeal to senior management. ba991 commits to reviewing all complaints fairly and impartially.